diff --git a/docs/faq.rst b/docs/faq.rst
index 85ba29d3c..99a12cb31 100644
--- a/docs/faq.rst
+++ b/docs/faq.rst
@@ -4,9 +4,13 @@ Frequently asked questions
 "ImportError: dynamic module does not define init function"
 ===========================================================
 
-You are likely using an incompatible version of Python (for instance, the
-extension library was compiled against Python 2, while the interpreter is
-running on top of some version of Python 3, or vice versa).
+1. Make sure that the name specified in PYBIND11_MODULE is identical to the
+filename of the extension library (without prefixes such as .so)
+
+2. If the above did not fix the issue, you are likely using an incompatible
+version of Python (for instance, the extension library was compiled against
+Python 2, while the interpreter is running on top of some version of Python
+3, or vice versa).
 
 "Symbol not found: ``__Py_ZeroStruct`` / ``_PyInstanceMethod_Type``"
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